Customer Testimonials
Have always had a topnotch experience dealing with Tom Timmerman.
Thomas Freeman has sold me 3 cars at Nissan Pre-Owned. I asked him to find me a performance ?date car?. He delivered! 2014 Audi S5 supercharged convertible, 48,000 miles! Such a beauty! Willis Service on Merle Hay putbn fresh battery and car looks new. Has coating put on at Willis home campus with perfect valet service.
Aaron was very personable and addressed any of our concerns
Provided excellent service and excellent buying experience.
Love this dealership. So very kind and considerate. No hassles Other family members have purchased vehicles from this dealership.
Willis is a great place to buy or lease a car. Everyone there is very professional and courteous
Very good service
Very pleased with the outcome of our purchase. Willis Lexus came in with an offer on our trade that was much better than Lexus of Omaha. Could not be more happy with the treatment of the staff at Willis Lexus. Well run dealership!
I recently moved from MN to IA, and my experience with the Willis Team was the best one I have ever had with a car dealership. If you want to be treated like family and not a transaction, GO TO WILLIS!
Excellent and friendly service was provided. thank you
I was disappointed that Willis did not inform me that they couldn?t provide me with the tires I had requested. They went ahead and put on another brand. I?m sure they will be fine but would have like to have had the opportunity to decide.
I went to Willis Cadillac with a service issue, all were very kind and helpful even though I didn?t purchase there. Will definitely be back.
Excellent custom Omer service. Facilities very clean and comfortable
Buying my car was a pleasant experience. I ordered it and when it came in, we worked out a deal with my trade in. Everything went smoothly.
This dealership goes above and beyond to satisfy their customers. My salesperson, Kam was very attentive and responsive. I bought my car sight unseen form out of state and that can be a very very unsettling and uneasy process but they made it simple and enjoyable. I highly recommend.
Beautiful business. Great people to work with. Top notch customer service.
turned in my 2020 leased XT5 for a beautiful new scarlet red XT5 2023 with all the new techie things. smothered with love as several employees, each with his own specialty, walked me comfortably through the new items, synced my phone to the net, left me feeling well in charge of my new red baby. been leasing from them for over 30 years and wouldn't lease or buy an auto from anyone else. Willis is the place to go. Sterling Warner is my sales associate that stuck with me during the process and moved this along at lightning speed. well done Sterling. ...
Our experience with Andy and Willis Automotive was nothing but exceptional. Being a buyer from out of state, Andy took the time to understand what we were looking for and worked to get the deal done. Andy’s attention to detail, caring attitude, and quick responses ultimately led to a decision to purchase the vehicle from them. We were looking for a very specific Lexus RX350 we couldn’t find in our home state and have been looking for the better part of 6 months casually. Once stumbling upon their vehicle, we knew it was the one for us. The entire ...
Very fair deal on a great Lexus. Super easy transaction and great customer service. I highly recommend!
I went to Willis and was treated like a queen I got the car I have wanted for years I couldnt be happier!
Found my car online, salesman delivered a great deal - numbers I had expected - without running back and forth to his manager. Very fair and easy...takes me back to some good ol days.
Very fast service! Amazing customer service.
Nothing wrong with the people or the sale but signing up for Lexus Enform services has been a pain because I guess Willis has not told Lexus that I am new owner of vehicle so without that proof they won’t sign me up.
It was good, everybody was very pleasant to talk to!
It was absolutely fantastic! The salesman was great and hopefully will be there for a long time. All other associates were also top notch people. Could not have been more personable!
Pick up and delivery were perfect, service was perfectly completed……………….evidently Willis doesn’t clean the cars anymore. ☹️
Our loaner car was ready and we had a nice 2019 Cadilllac XT5 it was clean and worked just fine. The repairs solved the problem completely. We have purchased several cars from Willis and they have repaired even vehicles purchased elsewhere.
I was in need of some minor car repairs and chose Willis Collision Center based on the great reviews they'd received. They did not disappoint! The establishment was very clean and inviting. The staff was nice and welcoming and took care of everything and the repairs were completed in the timeframe promised. Highly recommend.
Purchased a new Cadillac CT5. Great people to work with, drove it home to Missouri the same day. Completely satisfied with my purchase and buying experience.
I had an oil change and fluids topped off. I was treated with respect and a loaner car was provided so I could run errands while my car was serviced.
Very friendly
I went to Willis Lexus for my Lexus maintenance service for 5000 miles. The service was great and they check everything that you don't even know what to look for. They even took a video of my car while it was checking or looking under my car frame for any leaking and sent it to my phone. Which is really rare and I love it.
Professional from start to finish beginning with the receptionist then sales person to the F&I Manager last but not least the person who showed me the bells and whistles on how to operate the vehicle. Time will tell but right now I would definitely buy again!
Our Service Manager Don, went out of his way to see to our cars needs. It?s because of Willis? employees like Don, Kevin, Sean and all the rest of the wonderful staff we will continue to patronize your dealership.
I cannot say enough great things about my experience at Willis. Everyone was so nice and no pressure at all. Exactly what I want in a car buying experience. Kristi Grimes is fun to work with. She went above and beyond for us. Thank you so much!
We would highly recommend Willis Lexus and the entire Willis Automotive Center to take care of your automotive needs. They are very professional, friendly, and they will exceed your expectations in every way. From loaner cars to getting the job done right the first time are two good reasons why you should do business with them.
They did a great job of picking up my vehicle, (I live 2 hours from them) and did the work as promised.
Took my vehicle in for service & as always have been treated with the most friendliest staff in the auto center. I refer all my friends & clients to All the Willis Dealerships in town! Since I bought my first Lexus, I have not gone to any other dealership to purchase another vehicle. Have enjoyed the Lexus team for over 10yrs! Highly recommend!
Kevin did an awesome job with communicating the service progress!!
Very good dealership to work with. Everything went very smooth on the experience. Very responsive and the transaction went very quick.
Great buying experience, fair price, friendly employees
Had my car in for oil change and tire rotation. Sat for 80 minutes in their very pleasant and stocked with beverages waiting area. Car was washed and inside cleaned. Very pleased.
The way car buying should be. Everything was simple from start to end
Great service, very friendly staff. Total very enjoyable experience
I have never been disappointed by the Lexus service department. It is always a positive experience.
im in love with my purchase and im highly satisfied with the customer service! AJ made sure i was aware of all warranties my car has, double checked to make sure the car was 100% before i took it, and made all the paper work easy! Im beyond thankful! i will differently buy from them again!
Dan Berry, my salesman, was so patient & easy to work with. The entire Willis Cadillac team was amazing ? in fact, it was probably the best car-buying experience I have ever had!
From making the appointment on-line to the drop off of the vehicle to the getting a loaner vehicle, the entire process was easy and efficient. The work they do has always been excellent and the customer service by my service tech was excellent as well. I would recommend Willus Lexus for all of your maintenance needs.
Top notch experience with David, Brad, Michael and Hunter! We love our new SUV! Thanks for making the purchase so easy and professional. They know how to treat a customer
Very courteous, professional, and customer service oriented. As a customer, you feel you are being genuinely served very well.
When I take my car into Willis Automotive and Dylan (Service Advisor) is always very professional and listens to me. Dylan takes care of my vehicle service needs and follows through and keeps me updated on my car being serviced. I highly recommend Willis Automotive for all your vehicles service needs!
Excellent service!
Great experience
Very satisfied with everyone who helped us. They explained all the features very well!
Great communication and customer service
Friendly service, process was is fastest around. Would definitely purchase there again.
Willis collision repaired my vehicle that was in an accident. They communicated well, did fantastic work and got it done quick.
The staff at Willis have my most valued trust. They make me feel like a valued customer
Michael Jach Has taken care of my car and truck as if it was his own kept me informed at all times. Anything I wanted taken care of was. He does an excellent job. If you want things done and done right you need to take it to Willis auto campus.
Michael always provides outstanding job! Excellent service!
This experience was the best in the last dozen car purchase I have made. Fair price. No funny business when signing. Perfect introduction to my new CPO Lexus. Which drives exactly as expected! If you are interested in a vehicle purchase I cannot recommend Willis Lexus highly enough!
Car was taken to Willis Collision for hail damage repair. The work was done timely, and for a competitive price. The car looks great. No evidence it was in a hail storm.
Great service and personnel
Great experience with Service Advisor Kevin Sargent and Technician Chris Donahue.
Wow...is all I could say about this place. The people there are amazing and they go above and beyond to serve you.